Frequently Asked Questions
Find answers to common questions about our outdoor apparel and gear.
How do I determine my correct size?
Please refer to our comprehensive Size Guide located on each product page. We provide measurements for chest, waist, and sleeve length to ensure the perfect fit for your outdoor adventures.
Are your materials sustainably sourced?
Yes, Napier Outdoors is committed to environmental stewardship. We prioritize recycled synthetics and organic cotton in our high-performance technical apparel.
How should I care for my waterproof gear?
To maintain the integrity of the DWR coating, we recommend machine washing on a cold, gentle cycle with technical detergent and tumble drying on low heat to reactivate the water repellency.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by location.
What should I do if my item arrives damaged?
Please contact us immediately at [email protected] with your order number and a photo of the damage so we can arrange a replacement.